Please use the following form to submit a VFD/Controls Warranty claim. A TECO-Westinghouse warranty representative will respond to your claim shortly.
*Prior to removing VFD/Equipment from service and submitting a warranty claim please ensure the following checks have been performed and the tech support line has been contacted.
- Measure and record input line voltage at the VFD input terminals
- Take photo’s of the line and load power connections as well as any control wire connections
- Confirm that external control system is sending appropriate signals to the VFD (start/stop digital signals, analog input signals, etc)
- If VFD is in operable condition (and if safe to do so) with run command active record the following: Output voltage between all three phases, speed reference in Hz, output speed in Hz, output amperage on all three phases.
West: 780-444-8933 | East: 519-624-2353