IMPORTANT UPDATE COVID-19 RESPONSE
Providing Goods and Services to People with Disabilities
TECO-Westinghouse Motors (Canada) Inc. is committed to excellence in serving all customers, including people with disabilities.
We will ensure that staff is trained and familiar with various devices that may be used by customers with disabilities while accessing our goods or services.
We will communicate with people with disabilities in ways that take into account their disability.
We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premise that are open to the public.
A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises.
Notice of Temporary Disruption
In the event of a planned or unexpected disruption to services or facilities for customers with disabilities TECO-Westinghouse Motors (Canada) Inc will notify customers promptly. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available. This notice will be placed at our offices.
Training for Staff
TECO-Westinghouse Motors (Canada) Inc. will provide training to employees, volunteers and others who deal with the public or other third parties on their behalf. Individuals in the following positions will be trained:
Training will include:
Customers who wish to provide feedback on the way TECO-Westinghouse Motors (Canada) Inc. provides goods and services to people with disabilities can:
Michelle Orso, firstname.lastname@example.org
In writing to:
TECO-Westinghouse Motors (Canada) Inc.
1165 Franklin Blvd, Unit A-C